Refund policy

At Toobuddy, we want our customers to be satisfied with their purchases. If you are not satisfied with your order, you may request a return within 5 days of receiving the product.

Eligibility for Returns

To be eligible for a return:

• The product must be unused and in its original condition.
• The product should be returned with its original packaging, where applicable.
• Proof of purchase or order details may be required.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at toobuddy38@gmail.com with your order details and clear photos or videos of the issue.

After reviewing the issue, we may offer a replacement or refund, depending on product availability and the nature of the problem.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through the original payment method, subject to applicable payment processing timelines.

Non-Returnable Situations

Products may not be eligible for return if they have been used, damaged after delivery, altered, or returned without meeting the conditions mentioned above.

For any questions regarding returns or refunds, please contact us at toobuddy38@gmail.com.